Set up an efficient and client-friendly billing system with these tips.

1️⃣ Use an online payment system
✔️ Simplify your client payment process with electronic payment options

2️⃣ Have an email ready that reminds people to pay
✔️ Save time when you need to inform a client of outstanding payments

3️⃣ Have an alternative payment plan
✔️ May help you get paid in a way that accommodates your client’s situation
✔️ Can maintain a positive relationship by putting client’s needs first

4️⃣ Understand rules of debt collection in your area
✔️ Protect your business and be clear on how to move forward

5️⃣ Require pre-payment for some or all of your services/products
✔️ Consider incentivizing pre-payment with a discount

6️⃣ Do’s and don’ts for payment collection
❌ Don’t use aggressive or threatening language
✔️ Be professional and clear
address the problem, amount due, context, action required, deadline, and next steps
✔️ Be as specific as possible
✔️ Keep records

Don’t let collecting outstanding payments be awkward. Get paid for your valuable time and work in a professional and relationship-building way.

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